Frequently Asked Questions

How do I know these bags are real?

Carry Kind meticulously checks and handles each bag that is held for sale to ensure that it is authentic. We also use independent authentication companies from around the world, and in many cases include authentication certificates.

Can I return items?

In the unlikely event that you are unsatisfied with your purchase, we have a 14-day return policy allowing you to easily return items using our return shipping labels. Click here to find out more about our Return Policy.

Where are you based?

Carry Kind is based in the UK but sources the finest bags from all over the world. We also ship worldwide using UPS and DHL so that you can track your items and make sure that they arrive safely.

Where do you deliver to?

We deliver to most locations around the world using UPS or DHL. All shipping costs are calculated from the UK where we are based, and when delivering outside the UK, all customs and duty charges are the buyer's responsibility. Click here to find out more about our delivery and shipping.

Are you affiliated to any large companies? 

Carry Kind is not affiliated to any brands or larger companies.

Can you hold an item for me?

We are happy to hold an item for a period of 5 days with a non-refundable deposit. Please contact info@carrykind.co.uk for further details.

Which labels do you sell?

Carry Kind is an ever-evolving site and we are happy to consider most brands. You can see all the brands that we stock in the menu. The acceptance of items is based on what customers are looking for and whether those items are in great condition.